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  • WEARING A MASK - IS  (currently) OPTIONAL (wear one that go behind /around your ears- not one that ties behind your head)  An email/text will go out if this status changes

The KBN staff DO NOT provide disposable masks. We have a few reusable masks available for purchase. 

 

  •  Only clients with appointments will be allowed in the salon, so please do not bring any extra people with you to your appointment. They will NOT be allowed. 

 

  •  No walk-ins will be accepted. BY APPT ONLY!!

 

  • WAITING AREA IS CLOSED- There is no waiting in the salon- due to space constraints. If you arrive early for your appointment - please WAIT IN YOUR VEHICLE.  Make us aware of your arrival by either calling your stylist or calling into the salon. 919 845 4888. 

  • If you have been exposed to the Virus- Your appointment will need to be 7+ days AFTER your exposure. PLEASE call the salon at 919 845 8444 to reschedule. 24 hours minimum notice

NEW CLIENTS

​Deposit MAY BE REQUIRED. Deposits are non-refundable & non transferrable. If you pay a deposit or services in full without a consultation, please note price are subject to change and balance will be due at check out.

HOW TO PREPARE FOR YOUR APPOINTMENT:

  • ENSURE THAT ANY/ALL BRAIDS, TWIST OR PREVIOUS STYLE HAS BEEN REMOVED  & THOROUGHLY COMBED OUT AND DETANGELED. This will be considered an additional service if not completed prior to arriving for your appointment and a fee will be added onto your scheduled service.

  • ​IF YOU ARE SCHEDULED FOR A CONSULTATION. MAKE SURE YOU DO NOT HAVE YOUR HAIR IN A STYLE AND THAT YOUR HAIR IS NOT FULL OF PRODUCT - we encourage everyone to arrive with clean hair.

  • ​IF YOU ARRIVE AT YOUR APPOINTMENT WITH YOUR PREVIOUS STYLE STILL INTACT- YOUR STYLIST WILL HAVE THE ABILITY/RIGHT TO ASK YOU TO RESCHEDULE - If they were not aware that a takedown appointment was needed. OR CHARGE YOU FOR AN ADDITIONAL SERVICE -Take downs are a separate service and will be at a cost per hour. 

NO SHOW / CANCELLATIONS/ RESCHEDULING

** REQUIRES A MINIMUM OF 24 HOURS NOTICE **

​*** NO SHOW / CANCELLATION FEE = FULL AMOUNT OF THE SERVICE MISSED**

  • ANY CONTACT – WHETHER THAT IS A PHONE CALL, TEXT DIRECTLY TO YOUR STYLIST - LESS THAN 24 HOURS OF YOUR SCHEDULED APPOINTMENT - THAT IS CONSIDERED A NO SHOW

  • ​IF YOU DO NOT CALL KBN OR CONTACT YOUR STYLIST DIRECTLY / DO NOT SHOW UP OR SHOW UP 30 MINUTES OR MORE TO YOUR APPOINTMENT- THAT IS ALSO CONSIDERED A NO SHOW - BECAUSE YOU MAY BE ASKED TO RESCHEDULE.

If you are going to be late, please make your stylist aware. Do not call the salon

  • IF YOU REQUEST A RESCHEDULE WITH LESS THAN 24 HOURS NOTICE THAT IS ALSO CONSIDERED A NO SHOW

 

 

Children

CHILDREN ARE NOT ALLOWED IN THE SALON UNLESS THEY ARE SCHEDULED TO RECEIVE A SERVICE/ UNLESS THEY HAVE AN APPOINTMENT TO GET THEIR HAIR DONE.  IF YOU SHOW UP FOR YOUR APPT WITH A CHILD(REN) AND THEY DO NOT HAVE AN APPT. YOU WILL BE ASKED TO RESCHEDULE AND YOU WILL BE CHARGED A NO SHOW FEE. which equates to the total amount of your scheduled service.

Consultation REQUIRED

** At the stylist discretion**

NEW CLIENT:

A CONSULTATION FOR A NEW CLIENT (YOU HAVE NEVER BEEN A CLIENT AT KBN BEFORE OR IT HAS BEEN 12 MONTHS SINCE LAST  VISIT). 

LOC START:

IF YOU ARE PLANNING ON STARTING LOCS AND A STYLIST AT KBN IS COMPLETING THIS SERVICE. 

INTERLOCKING LOC MAINTENANCE OR LOC REPAIR:

STYLIST WILL NEED TO HAVE A VISUAL OF THE AMOUNT OF MAINTENANCE OR THE EXTENT OF THE REPAIR TO BE COMPLETED. THIS WILL AFFECT THE PRICING

* If you pay a deposit or services in full without a consultation, please note price are subject to change and balance will be due at check out.

 Device Use

 PLEASE MAKE SURE TO BRING EAR PHONES/ HEAD PHONES TO YOUR APPOINTMENT TO USE DURING HANDSFREE CONVERSATIONS , GAME PLAY AND VIDEO  & SOCIAL MEDIA WATCHING.  THANK YOU IN ADVANCE

TESTIMONIALS

LOCATION INFORMATION

Venue-

"The venue is clean and comfortable. They also offer great skin and hair care products, which I appreciate. Also, I would like to give a shout out to their receptionist, Stephanie. She is always pleasant and helpful".

Stylist- 

"Karma is an excellent stylist. She is always on time and I'm always in and out in less than two hours. That includes wash, style, and dry. Karma is also very knowledgeable and gives great tips for hair care".

-Erica E

7317 Louisburg Road

Raleigh NC 27616

(919) 845- 4888

info@knottibynature.com

          www.vagaro.com/knottibynaturenaturalhairsalon

HOURS OF OPERATION

Tuesday 10am- 6pm

Wednesday 10am-6pm
Thursday 10am-6pm
Friday 10am-6pm
Saturday 10am-3pm

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